There’s no denying that 2020 was a challenging year. Uncertainty about the future was—and still is—rife. Now that we’ve entered a new year, will we be able to put that uncertainty behind us?
Unfortunately, we can’t predict the future, but we can prepare for it. Today, let’s talk about how we can equip ourselves and our businesses for success in 2021.
How is it possible to create a growth strategy when we have no clue what the next days, weeks, or months will bring? In the world of business, change is inevitable and unpredictable, pandemic, or not.
Embrace the change. Try not to cling to regressive techniques and strategies. At this point, it’s unhelpful to yearn for the past. It’s time to focus on the present and hope for the future. As businesses, we know what we can’t do right now… so let’s think about what we can do and reassess how we do it.
Maybe for you, it’s about pivoting to online sales or curbside pickups, maintaining and strengthening your existing relationships with customers, rethinking your current marketing strategy, or working to improve your customer service experience. Take this time to reflect on what’s working, what isn’t, and what can be done better.
Set and Achieve Goals
Yes, we just talked about how unpredictable the future is, but goal-setting can’t wait. To help you set reachable goals, use the S.M.A.R.T. system:
- Specific: Goals should be well-defined and narrow in scope
- Measurable: Targets should have specific and quantifiable metrics
- Attainable: Goals should be realistic and based on something you can control
- Relevant: Prioritize the steps necessary to achieve your goal
- Time-bound: Have a deadline to create a sense of urgency
For example, take the classic New Year’s resolution: “I will go to the gym.” Too vague, no deadline, and no set steps to achieve it. A better goal would be: “I will use the elliptical for 30 minutes twice a week for three months.”
The nice thing about goal-setting is that it is an adaptable and ever-changing process. The way you work to achieve your goals should continuously be under reassessment, and the path to success is rarely linear. In pursuit of your goals, you may try something that doesn’t work… so it’s time to change tack, adjust your course. Resilience and perseverance are essential traits in business! A setback is not a failure, just an opportunity to try a different path.
Quality Over Quantity
We already talked about improving customer-facing interactions, but let’s take it a step further. Now is the time to show your clients why you are the best choice for them. Tailor your content and interactions to give clients – and prospective clients – the best value, best deliverables, and best resources.
While this may seem like a lot of effort for something that doesn’t yield immediate reward, it’s an excellent way to set yourself up for future success. Consider this a time to rev up your engines; when the starting gun goes off, you’ll be the first to shoot out of the blocks.
No, we can’t predict the future, but we can keep our fingers crossed for better things. In the meantime, get ready for action! And when you need support, My Annapolis Office is here to help with virtual office packages, meeting rooms, and more. Reach out today!